This website is operated by TriggerScale, a trade name (DBA) of BK Consulting, represented by Sara Boukhchat.
BK Consulting (doing business as TriggerScale)
Represented by Sara Boukhchat
41 rue des Apennins, 75017 Paris, France
Email: sara@triggerscale.com
BK Consulting is the data controller within the meaning of Article 4(7) of Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR") and the French Data Protection Act (Loi n° 78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés, as amended).
This privacy policy applies to all personal data collected through the website triggerscale.com and any related services, including diagnostic call bookings, contact forms, and email correspondence. It explains what data we collect, why we collect it, how we use it, and what rights you have over your data.
We collect personal data only when it is necessary for the purposes described below. We follow the GDPR principles of data minimisation and purpose limitation.
| Data type | Examples | Source |
|---|---|---|
| Identity data | First name, last name, job title, company name | Provided by you (booking form, emails) |
| Contact data | Email address, phone number | Provided by you |
| Booking data | Appointment date, time, notes | Calendly (scheduling platform) |
| Technical data | IP address, browser type, operating system, pages visited | Automatically collected via server logs |
| Usage data | How you navigate the site, referring page, session duration | Analytics tools (if applicable) |
We do not collect any special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation).
Under the GDPR, every processing activity must have a lawful basis. We process your personal data for the following purposes:
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Responding to your enquiries and scheduling diagnostic calls | Performance of pre-contractual measures at your request (Art. 6(1)(b)) |
| Delivering consulting services under a signed engagement | Performance of a contract (Art. 6(1)(b)) |
| Sending follow-up communications related to your enquiry | Legitimate interest (Art. 6(1)(f)) — maintaining professional relationships |
| Improving the website and understanding usage patterns | Legitimate interest (Art. 6(1)(f)) — improving our services |
| Complying with legal and regulatory obligations | Legal obligation (Art. 6(1)(c)) |
Where we rely on legitimate interest, we have conducted a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may object to processing based on legitimate interest at any time.
We do not sell, rent, or trade your personal data. We may share your data with the following categories of third-party service providers, solely to the extent necessary for the purposes described above:
| Service provider | Purpose | Location |
|---|---|---|
| Calendly | Scheduling diagnostic calls | United States (EU-US Data Privacy Framework) |
| Hosting provider | Website hosting and delivery | EU / EEA |
| Email service provider | Professional email communications | EU / EEA or adequate safeguards |
Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with Chapter V of the GDPR, such as EU adequacy decisions, standard contractual clauses (SCCs), or equivalent mechanisms.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
| Data category | Retention period |
|---|---|
| Enquiry and booking data | 24 months from last contact, unless a contract is signed |
| Client engagement data | Duration of the contract + 5 years (legal archiving obligation) |
| Technical and usage data | 13 months maximum |
| Invoicing and accounting data | 10 years (French commercial law obligation) |
After these periods, your data is securely deleted or anonymised.
This website uses only strictly necessary cookies required for the website to function properly. These cookies do not require your consent under Article 82 of the French Data Protection Act and the CNIL guidelines.
If we introduce analytics or marketing cookies in the future, we will update this policy and implement a consent mechanism in compliance with CNIL recommendations before any such cookies are placed on your device.
Third-party services embedded on this site (such as Calendly) may set their own cookies. We encourage you to review their respective privacy policies for more information.
Under the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at sara@triggerscale.com. We will respond to your request within one month, in accordance with the GDPR. If your request is complex, we may extend this period by two additional months and will inform you accordingly.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, in accordance with Article 32 of the GDPR. These measures include encrypted communications (TLS/SSL), access controls, and regular review of our security practices.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is entirely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
If you believe that the processing of your personal data violates your rights under the GDPR, you have the right to lodge a complaint with the French data protection authority:
Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy, TSA 80715
75334 Paris Cedex 07, France
Website: www.cnil.fr
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable law. Any significant changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
For any questions regarding this privacy policy or the processing of your personal data, please contact:
Sara Boukhchat
BK Consulting (doing business as TriggerScale)
41 rue des Apennins, 75017 Paris, France
Email: sara@triggerscale.com